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Student ID Help

Only enter the LAST 4 digits of your Student ID!

Please contact your local training manager or AFCEC Reachback Center AFCEC.RBC@us.af.mil or DSN: 523-6995 or COMM: 850-283-6995 for missing or unknown Student IDs. For new student ID requests send email to AFCEC/CXF DOD Certification Mailbox afcec.cxf.dodcert@us.af.mil. New student ID request will be sent directly to requester within 3-5 business days. DO Not Submit multiple requests.

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For ALL other problems, please contact the Total Force VLC Help Desk or email the help desk at support@golearnportal.org.

To speak with a Help Desk representative, call (202) 753-0845 or toll-free (833) 200-0035; Monday-Friday, 8:30 AM to 6:00 PM EST, except holidays.

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