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Student ID Help

For trouble registering, missing/unknown Student IDs or new Student ID requests, send requests to AFCEC.RBC@us.af.mil or call DSN: 523-6995 or COMM: 850-283-6995. Allow 3-5 business days for response. Do NOT send multiple requests.

Required Information:

Full SSN:  
Last Name:  
First Name:  
Middle Initial:  
Suffix:  
US Federal and or DoD Service Affiliation: 

General Site Help

Do NOT use for Student ID issues!

For ALL other problems, please contact the Total Force VLC Help Desk or email at support@golearnportal.org.

To speak with a Help Desk representative, call (202) 753-0845 or toll-free (833) 200-0035; Monday-Friday, 8:30 AM to 6:00 PM EST, except holidays. 

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